Service
SAP AMS
Application Management Support (AMS) in SAP is crucial for maintaining system performance, ensuring security and compliance, optimizing costs, and enabling businesses to focus on strategic initiatives. Effective AMS achieves higher operational efficiency, better user satisfaction, and a stronger competitive edge.
Why Choose Excelligent
- 1
Focussed Approach
Only focusing on SAP AMS services allows deeper engagement, leading to higher quality work and faster completion.
- 2
Team Experience
We have experienced business-domain consultants as well as SAP-experienced resources.
- 3
Cost Effectiveness
We provide significant value for the price, combining high quality with affordability.
- 4
Best Practices
We follow industry best ITIL-based practices that are responsive and provide efficient results.
Approach
- 1
Transition Phase
Knowledge transfer, system assessment, stakeholder alignment, and setup and access.
- 2
Steady State Support
Incident management, service request management, problem management, and performance monitoring.
- 3
Continuous Improvement
System optimization, process improvement, updates and upgrades, and training and knowledge sharing.
- 4
Enhancement Phase
Requirement gathering, design and development, user acceptance testing, and deployment and rollout.
- 5
Governance and Reporting
Governance meetings, performance reporting, SLA management, and continuous improvement.
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